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Pipeline leaked once again following day as well as he came buy and also fixed it again. By this time the tiles where coming up as well as carpet was destroyed.




We have called and also left messages sometimes and also nobody returns our phone call to let us understand what is taking place. Lots of telephone calls over three months as well as no return calls. I am 90years old and do not need this agravation. Preferred Outcome, Contact by the service; Fixing; Finish the work, We have actually spoken to the client and asked for the repair estimate from their specialist.

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They left a mess in the driveway, cellar and one individual vomited in front backyard. Broke commode as well as it leaked in cellar after salesman stated they would need to remove it.


After duplicated conversations and also them disappointing up we informed them to deal with the leaking home window. Once again was told they do not do home windows and were told the window needs to be replaced. Preferred Outcome, Payment adjustment, We spoke to the customer on October 5th and also all issues have been resolved with the exemption of the home window.

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(The customer suggested he/she DID decline the reaction from the company.) Safestep never ever agreed to correct problem. I was told to obtain quote and then they would certainly make a decision if the window fixing or substitute would be covered. He (James) would certainly have to take it to his above see if it would certainly be approved.


09/23/2021On Aug 3, 2021 I offered a $2000 deposit to acquire a walk in bathtub. It was going to be financed and also scheduled for install in Sept 15,2021. My finance never ever obtained authorized and also I have been calling to obtain my down payment returned. This week I have actually left messages to both the company as well as my salesperson to examine the standing of my return.

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Desired Result, Refund, We were notified on September 22, 2021 by Mr. **** that he had educated the financing business, which was checking out providing him with a funding, that he no longer wished to go forward. The refund was refined into accounts payable that day. It might take 10-14 days for Mr.


(The consumer suggested he/she DID NOT approve the response from the service.) The minutes they understood I wasn't accepted for finance, I ought to have been informed. I should not need to call all the numbers I can find to get my reimbursement. It is a real look at this web-site hassle to stand up another business that is giving the very same service to wait till I get my cash back.

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When I tried to utilize the tub, the breaker kept tripping. a knockout post On Jan 21, 2021, I tried to utilize the tub. My child maintained resetting the breaker but it tripped every single time I tried anything on the bathtub. I called Amir as well as he appeared Jan 26. He examined every little thing out as well as told me he needed to order some parts.




I told her that somebody had actually currently come out as well as was taking treatment of it. (proceeded) Desired Outcome, I want this bathtub out of my residence, my sum total reimbursed, $2,500 for the updated water heater that, I am creating to respond to Ms. ***'s problem. I want to say sorry for the problems she has had with her walk-in bathtub.

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We have contacted Ms - walk-in tub installers Charleston,. *** as well as we are going to change her existing walk-in bathtub with a brand-new walk-in bathtub of the exact same version as well as size with the same warranty. As soon as the brand-new walk-in bathtub is mounted and she is completely pleased with the tub and also the installation, we will certainly deal with the hassle she has actually experienced during the duration where she was not able to use her walk-in bathtub.


We are not able to check out the attachment submitted by Ms. other ***. *** File Connected *** This is an extension of my previous issue that was not fixed to satisfy my satisfaction.

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Brian ******* called as well as stated he wants to get me an entirely new tub. I asked him what type of payment I would certainly enter enhancement to a new tub. Every single time I asked him, he would claim, we will certainly need to wait to see what expenses are involved with the brand-new tub.


Saturday, June 26, my brand-new tub was finally set up. After the brand-new bathtub was installed, he said it was out of his hands and also another department would certainly be handling the finances.

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I needed to continue calling him. On July 13, I had a missed telephone call from somebody from money. I do not remember his name. We played phone tag for concerning a week. When I lastly got him, he started saying they typically pay $100 a month but because it had been 6 months, he would certainly provide me $200 a month.


He said, well I can have gotten you a booster. He claimed he would certainly offer me an extra $1,000 off since of the water heater.